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Chiamaka OdikanwaEnterprise Strategy & Commercial Growth
Large-Scale Organisational Leadership AI-Driven Product & Technology Innovation Global Transformation & Governance ⚫ Technology Leadership & Strategy
⚫ Customer Experience Optimiser
⚫ Strategic Digital Transformation
Award Winning Business Leader focused on accelerating digital growth for financial services by modernising core technology, automating capabilities and powering seamless customer journeys
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Experience Library
Strategic transformation, technology leadership, and human-centred innovation across global financial services, gaming, and telecommunications.
In the Press
Computer Weekly
Featured at the Everywoman in Tech Forum, Chiamaka spoke on building learning cultures at scale — advocating for psychological safety and the leader's role in making it safe to experiment and fail forward.
Computing — Women in Tech Excellence Awards
Named Woman of the Year in Finance at the Computing Women in Tech Excellence Awards 2025 — recognising her leadership in driving product-led transformation and AI innovation across HSBC's global technology organisation.
Women in Tech Excellence Awards
Shortlisted across two categories at the 2025 Women in Tech Excellence Awards — Team Leader of the Year and Transformation Leader of the Year — reflecting the breadth of her impact on people and enterprise-scale change.
Recognition
2025 — Winner
Woman of the Year – Finance
Computing Women in Tech Excellence Awards
2024 — Winner
40 Under 40
Black Women in Asset Management
2025 — Finalist
Team Leader of the Year – Financial
Computing Women in Tech Excellence Awards
2025 — Finalist
Transformation Leader of the Year
Computing Women in Tech Excellence Awards
2025 — Finalist
Women in Tech Awards
HSBC Internal Awards
2024 — Finalist
Spotlight Awards
HSBC Internal Awards
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Global Technology Leadership and StrategyTurbo charging businesses through product oriented strategies
Chiamaka leads the Product Management strategy and transformation of a 15000+strong workforce in the Chief Technology Office, actively shaping a product-oriented, customer-centric, agile organisation. Laser focused on measurable results that enable teams to develop world-class AI enabled digital solutions and drive business results across 60+ markets. |
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Core Technology ModernisationShaping technology modernisation strategy for a bank
A leading global financial services firm set the goal to modernise their lending technology infrastructure to increase their competitive edge. Leading a team of 6, Chiamaka galvanised executives and cross functional teams to develop a technology-forward multi-million business case based an integrated approach to business technology, and a focus on the user experience. Re-platforming for a multinational video game leader Chiamaka optimised the digital capabilities of a Gaming provider in 10 months by designing and executing a unified global game publishing platform service aimed at reducing the lead time for content setup, development and sale of digital and physical video games. |
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End-to-End Journey RedesignDriving new business through a seamless digital front end
Chiamaka spearheaded the launch of 5 digital COVID-19 lending channels in Hong Kong and United Kingdom in less than 2 weeks by designing and implementing end to end processes for a seamless customer experience. In the UK, the portal grew the business banking business by supporting 150,000 customers seeking billions of COVID -19 bounce back loans. Pioneering new communications pathways for Hong Kong Customers Chiamaka propelled the Asia Pacific digital transformation agenda for a global bank in 8 weeks by running a pilot for the first ever use of third party messaging channels (Whatsapp & WeChat) to serve Private Banking Hong Kong customers. |
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Product DesignCreating user centric end to end roadmaps through iterative rapid prototyping
Chiamaka sees businesses through the eyes of customers and employees. She motivated a design team of 3 to iterate a new product offering through rapid prototyping to launch a cross border compliant investment research and market insight platform for thousands of Private Banking customers. |
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Agile DeliveryDelivering business outcomes faster through an agile framework
Chiamaka is passionate about working with organisations to optimise agility. Within 3 months, she gained buy-in and embedded agile ways of working to a large complex infrastructure project by introducing new tooling, processes and structure to increase global consistency. Impacts such as increased velocity were visible within 2 months of implementation. |
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Learning & DevelopmentBuilding Product Capability at Scale
Leading cross-functional transformation, Chiamaka built a globally-scaled product programme for a leading financial services firm, delivering 90% satisfaction scores, doubling learner participation year-over-year, and establishing Alumni Aftercare to sustain continuous capability development. |
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People & TalentAccelerating bank wide ESG strategy through data led people Intiative
Chiamaka leads high performing teams in a high-praise, high-challenge and high-support environment. This inclusive approach led her to co-found HSBC EmpowHER, a 6 months data-driven progamme designed to amplify 90 UK Black Heritage women for career opportunities. She led 20 volunteers to launch the intrapreneurial programme in 5 months and harnessed the power of Generative AI to gather data insights, driving bank-wide strategy and delivering key business outcomes. The programme delivered the following results: EmpowHER, respondents recorded 15%-35% growth over 8 core career development indices, 62% expanded responsibilities or improved performance in current role and 97% programme satisfaction. |
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Chiamaka shapes business strategy into results.
She frames out and communicates her work, the how' why' and 'what' in direct alignment with the company's strategic ambitions. She empowers organisations with the tools, processes, and mindsets to navigate change and disruption. Chiamaka uses design thinking and a laser focus on results to create momentum, reduce risks and increase agility in record time. |
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Chiamaka speaks on the critical role of Technology, Leadership, and Service in boosting performance for organisations, teams, and individuals, inspiring action, and fostering positive change. She has delivered impactful speeches in the UK and globally, motivating her audience to embrace innovation and strive for excellence.
Chiamaka’s approach, transcends mere motivation and theory – she provides her audience with practical tools to seize the moment, transform their business, and cultivate agile-entrepreneurial leaders for the future. Topic covered include:
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